Questions? We’ve Got Answers.

Payment arrangements are confirmed with your booking. Our team will explain the available secure payment options before collection, so you know exactly what to expect.

After we receive your request, our team checks availability and contacts you by email or phone with confirmation and the next steps. A request is not final until you receive that confirmation.

Yes. Contact us as early as possible and we will help with changes, subject to vehicle availability and the terms that apply to your booking.

You need a current, valid driver licence and must meet the age and identification requirements for your chosen vehicle. See our Driver Requirements page or contact us if you are unsure.

Yes. If your licence is not in English, bring an International Driving Permit or an accredited English translation together with your original licence.

Additional drivers may be added when they meet the same licence and identification requirements. Please tell us before the vehicle is collected so they can be included correctly.

Yes. We offer flexible weekly and longer-term options for work, study and extended stays in Western Australia. Ask our team for an option suited to your dates.

Yes. Eligible students can access dedicated offers. Bring a valid student ID and visit our Student Car Hire page for current eligibility details.

Consider passenger numbers, luggage, trip distance and where you plan to drive. Our team can recommend a practical option if you share your itinerary and dates.

Collection details are confirmed with your booking. Our main location is U7/383 Victoria Road, Malaga WA 6090 Australia.

Bring your valid driver licence, any required translation or permit, your booking details, identification and the agreed payment method.

Contact our local team on (08) 6150 8080. We will guide you through the appropriate next step based on your situation.